Built for the way Byron businesses actually work.
Tourism peaks, creative-agency seasonality, mobile-first staff, multi-site offices, dodgy NBN. We get it.
Tourism, accommodation, hospitality
POS integration, guest Wi-Fi, payment processing security (PCI-DSS), property management software (RMS, Newbook, RoomBoss), seasonal scaling for peak periods, reliable phone systems.
Creative agencies, designers, studios
Mac + Windows mixed environments, Adobe Creative Cloud licensing and tenant management, large-file collaboration via SharePoint and OneDrive, secure client file delivery, cloud-rendered video and audio workflows.
Wellness clinics, allied health
Privacy Act and My Health Records Act compliance, Cliniko / Halaxy / PracSuite support, Defender for Endpoint, secure telehealth, HIPAA-aligned patient data handling.
Retail, food and beverage
Lightspeed / Square / Shopify POS, inventory management, multi-location stock visibility, e-commerce + in-store unification, gift card and loyalty integrations.
Professional services
Microsoft 365 Business Premium, secure document collaboration, MFA across the board, secure remote work for staff who split time between Byron and Sydney.
Multi-site businesses
Connected Byron HQ + Sydney showroom + remote staff via VPN, SD-WAN failover, unified phones across sites, single Microsoft 365 tenant managed centrally.
What proper IT looks like for a Byron business.
One Australian team, one monthly cost, every part of your IT properly managed.
Managed IT support
24/7 monitoring, helpdesk, patching and proactive maintenance — so things break less, and when they do, we have already started fixing them.
Cyber security
Defender, Conditional Access, MFA, M365 backup, security awareness training. Privacy Act and AML/CTF Tranche 2 ready for 1 July 2026.
Microsoft 365 support
M365 Business Premium properly configured. Migrations from Google Workspace done right. Copilot governance, Entra ID Conditional Access, M365 backup.
Business phones
Replace the old PBX. Mobile apps for staff who split time between sites. Keep your local 02 6 numbers.
Office Wi-Fi & business internet
Properly designed Wi-Fi, NBN Business, and 4G/5G failover so the office stays online when storms or NBN drop the line.
Backup & disaster recovery
Microsoft 365 backup with 15-year retention, server image backups, immutable copies, quarterly tested restores.
Towns we serve.
Remote support is instant. On-site visits arranged when needed.
Pricing — published, not negotiated.
Per user per month, AUD ex GST. Same pricing in Byron, Ballina or Sydney.
For smaller teams getting properly managed for the first time.
- Australian helpdesk
- 24/7 monitoring
- Patch management
- Antivirus + email security
- Hardware lifecycle
- Quarterly review
For 20-50 staff businesses that need security taken seriously.
- Everything in Essential
- Microsoft Defender for Business
- Microsoft 365 backup
- Conditional Access + MFA
- Security awareness training
- Monthly review
For compliance-driven businesses (legal, medical, accounting, real estate).
- Everything in Professional
- Defender for Endpoint Plan 2
- Microsoft Purview labelling
- Dedicated account manager
- Privacy Act + AML/CTF support
- 24/7 priority support